Frequently Asked Questions


What is a Home Service Agency?

Home Service Agencies are non-medical by nature. The scope of service includes: personal care assistance, medication reminders, light housekeeping, companionship, transportation services, and many others.

Where do I start?

The process of lining up caregiving help can be a daunting task. It's hard to know where to begin. One simple phone call to our office and our friendly staff will navigate you through the process from information gathering to assessment to scheduling and finally introducing a caregiver and getting started.

How does Home Care differ from Home Health Care?

Home Care is specifically non-medical whereas Home Health Care would include nursing care, physical, occupational, and speech therapy, and other skilled services. 

How are Home Service Workers/Caregivers selected?

Our team is made up of well-qualified individuals. They are dedicated and caring and have a passion for helping others. When hiring a prospective team member, we conduct an extensive background check and fingerprinting in addition to reference checks. We carefully match each caregiver and client to ensure the best possible matches of skills and needs. Once hired, all employees are covered by our Workers Compensation Insurance, Liability Insurance and they are bonded.